Terms of service

1. General

These Terms of Service govern the use of our vehicle rental services provided through this website. By making a reservation through this website, you accept and agree to comply with these Terms. If you do not agree, you may not use our services.

2. Rental Agreement

A rental agreement is considered legally binding once the reservation is confirmed and the required advance payment is successfully processed. The agreement is between Sword Trade, located at Sword appartments, Jadranska magistrala - Susanj, Bar , Montenegro, and the customer whose details are provided in the booking form.

3. Payment Terms

The customer agrees to pay 30% of the total rental amount plus the full deposit at the time of booking via secure online payment through Monri WSPay. The remaining balance is payable upon vehicle pickup.

All payments are made in EUR. If the customer’s credit card is in a different currency, the conversion will be made by their credit card provider based on the current exchange rate.

4. Deposit

A security deposit is required and will be returned after the vehicle is returned in good condition. The deposit amount varies depending on the vehicle class and is clearly stated during the booking process.

5. Cancellation Policy

Cancellations made at least 48 hours before the scheduled pickup time are eligible for a full refund. Cancellations made within 48 hours of the pickup time may be subject to a fee of up to 30% of the total rental amount.

6. Vehicle Pickup and Return

The customer is responsible for picking up and returning the vehicle at the agreed locations and times. Failure to do so without prior notice may result in additional charges.

7. Driver Requirements

All drivers must be at least 18 years old and possess a valid driver’s license for a minimum of 2 years. An International Driving Permit may be required for non-EU license holders.

8. Insurance and Liability

Basic insurance coverage is included in the rental price. Additional insurance options may be offered at checkout. The customer is liable for damages not covered by the selected insurance package.

9. Use Restrictions

The vehicle may not be used for:
    •    Illegal activities
    •    Racing or off-road driving
    •    Transporting hazardous materials
    •    Sub-renting or commercial transport

Violation of these conditions may result in immediate termination of the rental agreement without refund.

10. Governing Law

These Terms are governed by the laws of Montenegro. Any disputes arising from the rental agreement will be subject to the jurisdiction of the courts in Bar, Montenegro.